FAQs

Currently, we ship within the continental US. 

All items are eligible for free return or exchange within 30 days of purchase. Please contact customer service hello@hykuhome.com for more information.

Across the US, your order will arrive in approximately 1-3 business days. Please allow 1-2 days for processing.

Your package will ship from Arizona.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

The mist that emanates from ultrasonic aroma diffusers carries with it particles of essential oils that can be irritating. HYKU pucks use the natural process of evaporation to deliver scent into the air, making for a clean, healthful way to enjoy essential oils. 

We create premium oils: the highest possible quality essential oils on the market. Our oils are 100% pure & natural, vegan, and cruelty-free and they are free from parabens & phthalates.

Yes! We encourage you to experiment and create your own unique oil blends. 

We recommend using your puck with one single oil or with one of your own blends. 

Use care when placing your diffusion pucks and avoid getting any oils on your furniture or surfaces. Wipe the oil away immediately if it does come in contact with your furniture.